Cancellation Policy

CANCELLATION POLICY

1. All cancellations must be done in writing and forwarded to the relevant campus manager and accounts department, failure to do so will make you liable for full fees. 
2. The date of submission of the cancellation form to the campus office is taken as the date of cancellation.
3. Retrospective cancellations will not be processed, nor will cancellations be back-dated.
4. On cancellation 
   1. Registration fee is non-refundable. 
   2. Modules/books, student card, t-shirt, uniforms are non-refundable
5. Examination Fee
   1. Examination fee is non-refundable. 
   2. Examination fee will only be refunded if the learner cancels registration before the said learner has been registered with the examination body/center.
6. Should the applicant/student cancel the registration within 14 working days of registration in which event, notwithstanding the provisions of clause 1.4 and 1.5 above, the registration fee will be non-refundable but school fees paid in advance will be refunded in full.
7. Should the applicant/student cancel their registration more than 14 working days after registration, 
   1. The current and past months fees will become immediately due and payable.
   2. A cancellation fee of 15% of the settlement amount will be levied on the student account.
   3. The remainder of tuition fees paid in advance will be refunded.